contact & terms

CUSTOMER SUPPORT

We aim to respond within one to three working days

ENQUIRIES, SALES & AFTER SALES:  rockwellemail+support@gmail.com

 

SHIPPING RATES

Please note that currently we mail to UK ADDRESSES ONLY.

A subsidised amount for shipping (and packing) is added for the first item only on each order.

UK = £4.95 (tracked)

All further items on the order the postage is included free of charge. 

Please ensure you add all the records you wish to buy at any one time to the same order to take advantage of these subsidised rates as items cannot be combined afterwards.

The shipping amount is added automatically at check out. We aim to always deliver your order as quickly as possible, however due to sometimes common delays within the postal system, please allow three weeks delivery before contacting us. If after this time you have not received your order, we will endeavour to first trace the items(s), then if necessary send replacements. 'Customer is King' and customer satisfaction is our priority, however 'nasty attitudes' will not be tolerated.